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Item Transfers Off High Queue Servers

Posted on January 21 2016

The transfer will not copy over gained levels, non-Founder’s Pack gear/items, or any forms of character progression. If there are other items Blade & Soul Gold you would like to move on your characters, please do not start the request process until you are comfortable.

If you’d like to begin a manual item and name transfer process, please do the following:
Create a character on a non-locked server (see schedule here). You can safely begin leveling and playing your new character immediately.
Submit a request into Customer Support under the category "Gameplay" that you would like to transfer your character off Mushin/Windrest, provide your old character name and server, and the new character and server where the Founder’s Pack items and name will be transferred.

This is a one-time request for characters on Mushin/Windrest, and will only be offered until 9 PM PST, Friday, January 22. We’ll provide an update if this offer will be extended and when we’re no longer offering these manual Founder’s Pack and name transfers for Mushin/Windrest.

Please be aware that due to this being a manual process, it will take some time to receive and complete your request, and we appreciate your patience. While you wait you can level up your new character normally, and expect everything to be transferred as we take requests in the order in which they are received. You will receive an update on your ticket when the request has been completed.

As a reminder, Premium Membership and Titles are account-wide. Press the shortcut key U to see your titles.

Thank you again for your support, and we hope you enjoy your time in-game.

We’ve received an overwhelming number of requests from players requesting their item transfers from Mushin or Windrest to a new server and we thank you for your patience for going through the process with us to improve the overall game experience.

We initially offered the item transfer option to help players start Buy Blade And Soul Gold a new character on a new server because Mushin and Windrest had a disproportionate number of players thus creating a high queue during early access. Now that the game has officially launched and through various efforts the population on our servers are fairly balanced, we are closing the option to transfer items from Mushin or Windrest to a new character on a different server on 12 PM PST (8 PM UTC) Wednesday, January 20.

If you are interested in moving your items from Mushin or Windrest, please submit your request before 12 PM PST (8 PM UTC) Wednesday, January 20. Existing requests and new requests before the deadline will be honored and processed. Our Support team has helped numerous players through this manual transfer and will assist you on yours as soon as they can. We thank you for your patience!

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